A wide range of solutions are designed and implemented by a number of different service providers for IT (desktops, file and print servers), Communication (DSL networks, wireless networks, video conferencing, VOIP), Security (CCTV, access control, surveillance and monitoring) and Retail (POS, people counting).
This leads to an environment where numerous suppliers install solutions independent of each other running on its own or converged networks and servers, requiring its own maintenance and continuity mechanism which cause increased installation, maintenance and management costs.
Solution House offers Consolidated Technology Management services to ensure the coordinated design, implementation and support of the customer’s infrastructure and freeing up management time to focus on the core business.
Overall management of Information and Communication Technology
Centralized liaison with technology service providers for a coordinated approach to problem resolution
The continuous bench-marking, design and governance of the ICT infrastructure
Ensure adherence to the overall technology standards of the customer and site(s)
Provision and implementation of incident management and notification system comes as standard